Author: David Schild
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Why Choose Salesforce
Evaluating your next CRM Salesforce has built a reputation for being the #1 CRM Platform on the market. They continue to evolve and push the boundaries of technology, bringing amazing features to their customers. But Salesforce licenses are not cheap. No, not when you look at the up-front costs associated with purchasing licenses and implementation.…
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Using Trailhead for more than just Salesforce
Did you know you can find online lessons for far more than just Salesforce topics on Trailhead? For learning Salesforce it’s an amazing tool. But it even has non-Salesforce content such as Knowing yourself as a Leader Become a Great Manager Drucker School—Customer & Market Strategy And many others! Check out Trailhead and start your…
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How Do You Describe Salesforce?
“What Exactly Is Salesforce?” I sometimes run into people that have not heard of Salesforce. It doesn’t happen very often. But when I do, I try to figure out how to best describe what Salesforce is to them. Me: Salesforce is a Customer Success Platform that allows users to “easily log, manage, and analyze all…
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Where Are My Salesforce Report Formats In Lightning Experience?
If you have recently moved to Salesforce Lightning and are now trying to build a report, you might be wondering where are the report formats? There’s now no longer a drop down where you can choose Summary vs. Matrix, or Joined. So what happened to them? Rest assured, they’re still there. The New Salesforce Lightning…
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Winter ’19 Brings Exciting Changes to Salesforce Health Cloud
We Predict Very Happy Health Cloud Users Salesforce is at it again! The Winter ’19 release is full of amazing new features and enhancements sure to delight any Health Cloud user. At least three times per year, Salesforce has a major release of new and updated functionality. Be sure to check out the Winter ’19…
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How To Set Up a New Salesforce Org
Have a New Salesforce Org? If you purchased a new Salesforce org, you may be wondering where to begin setting it up. In this blog we’ll explore a few of the essential areas to review and configure to help get you started. When you first sign into your new Salesforce org you will see that…
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Putting the Salesforce Shield Field Audit Trail to Use
Could your business use richer analytics? What about making use of the data you already have? Salesforce has done a fantastic job at helping Administrators get an idea of “who changed what,” especially in respect to data and configuration. Could your business use richer analytics? What about making use of the data you already have?…
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Salesforce Shield Platform Encryption: Keeping Data Safe
As mentioned in our intro blog, Salesforce Shield: Bringing Compliance to the Cloud, customer information security is critical to Salesforce’s success. In this blog, we’re going to take a look at another part of Salesforce Shield Platform Encryption. When regulations require more protection Your data is already very secure. But to meet the increasingly demanding…
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Salesforce Shield Event Monitoring: What You Need to Know
If you haven’t heard, Salesforce Shield is a bundle of products that Salesforce has put together to help customers meet strict regulatory requirements concerning their data. Salesforce Shield Components Salesforce Shield Event Monitoring Salesforce Shield Field Audit Trail Salesforce Shield Platform Encryption Most successful businesses are not built on a hunch. That’s where data comes…
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Salesforce Shield: Bringing Compliance to the Cloud
Salesforce has always been known for the incredible investments they have made in ensuring their customer’s data is safe and secure. They have to — data is their business. Without the high level of trust that customers have in Salesforce’s security, Salesforce would not be the #1 CRM solution in the world. But some customers…
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