Category: AI
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Claudeforce: Why This Matters Beyond the AI Hype
Claudeforce is about more than adding Claude to CRM. It points to Salesforce becoming the trusted business context behind AI driven work.
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Salesforce Headless 360: What It Means and How to Set It Up
Salesforce Headless 360 lets AI agents use your data, automation, and business rules beyond the Lightning UI. Here’s what changed and how to set it up safely.
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Agentforce Flex Credits: The Cost Conversation You Need Before Go-Live
Agentforce actions may cost only cents, but a single request can trigger several actions and prompts. Here is a practical way to estimate, monitor and control the real cost before go-live.
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Google Gemini 3 Pro Is Here — What It Actually Means for CRM Consultants
Google quietly dropped Gemini 3 Pro this week. Their biggest model release of the year. If you blinked, you might have missed why it matters. Let me save you the marketing spin. What’s different this time The headline features are real-time video understanding — the model watches your screen or camera feed as you use…
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Salesforce Summer ’26: What to Expect and How to Prep
Summer ’26 doubles down on Agentforce, brings prompt versioning and the Agent Testing Framework, and adds Agentic Milestones for Service Cloud. Here’s what matters and how to prep.
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Agentforce in Production: Six Months of Lessons Learned
What actually breaks, helps, and surprises you when Agentforce moves from demo to production. Six months of operating real agents — condensed.
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