As mentioned in our intro blog, Salesforce Shield: Bringing Compliance to the Cloud, customer information security is critical to Salesforce’s success. In this blog, we’re going to take a look at another part of Salesforce Shield Platform Encryption.

When regulations require more protection

Your data is already very secure. But to meet the increasingly demanding requests of information regulations, your organization needs to demonstrate further efforts to lock down certain specific data values. Salesforce now provides Platform Encryption to customers that require that additional layer of protection. For example, healthcare organizations with service groups may need to encrypt case fields such as subject, comments, details, any contact info. What is important to note about Platform Encryption is that it is not intended to solve for who can see what within an org. Platform Encryption is intended to encrypt data written to disk.

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