Putting the Salesforce Shield Field Audit Trail to Use

Could your business use richer analytics? What about making use of the data you already have? Salesforce has done a fantastic job at helping Administrators get an idea of “who changed what,” especially in respect to data and configuration.

Could your business use richer analytics? What about making use of the data you already have? Salesforce has done a fantastic job at helping Administrators get an idea of “who changed what,” especially in respect to data and configuration.

With the History object, most organizations have what they need to see what changes were made to a record, by whom, and when. In most cases it even shows what the value was before the change and after — this information can even been included in reports.

However, some organizations require further detail. This is usually in response to regulatory requirements to ensure that field audit history is specific enough and retained long enough to satisfy the regulations. To solve for this, Salesforce has provided Field Audit Trail.

Field Audit Trail helps provide forensic details of field changes in an org. It goes beyond the 18-month, out of the box storage for field history and takes it up to ten years! And, with a number of new tools, it extends the functionality of what you can do with this information, allowing you to automate logic based on certain conditions, and there’s even a pilot currently to help with anomaly detection.

Click here to learn more!

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